Easy Fixes For Those Zoom Glitches

March 31st, 2020 Deirra Footman

Whether you’re relying on Zoom a few times a week or multiple times a day every day, we think you’ll appreciate some of these tips on how to ensure the best possible experience. If you’ve been experiencing issues with connectivity or quality audio, there is a very strong chance the answer to your problem is addressed here.




In general…

  • Wired connections are better than wireless (WiFi or cellular) connections.
  • WiFi connections are better than cellular (3G/4G/LTE) connections.


Muting your microphone when you’re not speaking isn’t just a courtesy. When your microphone is on, Zoom devotes part of your connection to an audio stream for you, even if you are not speaking. Mute your microphone when you do not need it, and allow Zoom to use your connection to keep you connected.


Zoom meetings can demand significant memory and processing power from your computer. Closing other applications that you do not need during the session will help Zoom run better.


Don’t start other bandwidth-intensive activities just before, or during, a Zoom meeting. On your Zoom device—and as much as possible, on other computers and devices that share your Internet connection—avoid:

  • large downloads
  • large uploads
  • streaming video (e.g. Netflix, Hulu, YouTube)
  • cloud file synchronizations (e.g. OneDrive, Dropbox if you aren’t using Box)
  • other high-bandwidth activities


Deirra Footman

Deirra Footman
Senior Network Engineer at 14 West

“A champion is defined not by their wins, but by how many times they recover when they fall.” - Serena Williams

My personal mantra is simple; never stop learning… every day... about anything and everything. I spend my days at work learning programs and skills to help my clients. When I go home, I continue practicing and sharpening those skills, teaching myself, and racking up new certifications. At the same time, as a mother, I’m learning more about who my child is and all of the things he can become… with the right support. And of course, I’m learning every day how to better balance it all and hold on to my identity. This requires patience, commitment, creativity and a team of good people.

In my time at 14 West, I’ve learned to fully embrace all of the qualities that make me me. My team constantly pushes me to be the best version of myself, while also giving me the support and flexibility to be the best mother I can be. I want to disrupt the misconceptions of tech as a man’s world. I’m passionate about sharing my tech journey... and my hope is that it will forge the way for other women, and inspire people from all walks of life to pursue a career in an ever-growing, ever-changing field that’s more diverse, open, exciting and accessible than ever.

What is one thing you do in the office every day? I always send out cool tech-related news to keep the team up-to-date on what’s happening in our field. It’s a great springboard for fun conversations with my team, and even as research for upcoming projects.